Organisation Name :- Reliance Jio Infocomm Ltd.
Post Name :- JC Senior Digital Repair Specialist
Jio is a young and dynamic organization with a mission to digitally transform India. We believe in making dreams a reality by bringing out the creativity and innovation in our employees. We have a host of initiatives through which we care for our employees throughout their life at Jio. Given ahead are our philosophies behind building a working environment that supports our employees in achieving the impossible every day.
Posted Date : 04 Dec 2020
Function/Business Area : Customer Service
Location : JC DRS Begusarai,Begusarai,Bihar
Job Responsibilities :
1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange
Education Requirement : 10+2 / ITI / Diploma, Certification in Device Care (Preferred)
Experience Requirement : 0 - 4 years
Skills & Competencies :
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems
Important Notice:Interested Candidates Can Read the Full Notification Before Apply Online.
| Instructions | Important Links |
|---|---|
| Apply Online & View Details | CLICK HERE |
| Official Site | CLICK HERE |
